Training Day (no Denzel)
A couple months back I noticed that Yamaha was holding PM1D training and thought it might be nice to attend. I’ve used the PM1D before, but not to the extent that I have other units. Plus, it was a good way to kill a couple of days, network with other noise boyz and grrls and might look pretty good on the old resume (which I’ve had to update and dust off over the last month or so). It starts with going to a page on the Yamaha site where you fill out a form that asks a few basic questions as to your familiarity with control surfaces and what you do in the sound world. A week or so later they send you a confirmation and you’re good to go. Two full days, hands on. Breakfast and lunch included. The best part though is that they provide the training free of charge. Did I mention free food?
The day starts with a continental breakfast in the lab. This lab is equipped with seven PM1D V1.7 units the new mic pres that are specifically configured for the class and an additional PM1D V2 as the instructor console. We divide ourselves into four person teams per surface, just like in high school and college (what little college I attended) lab class. There is of course a projector that is fed the console display out and the now ubiquitous Power Point presentation that looks good, is relevant and appears to have been honed quite well for the presentation. A CD is distributed with the presentation and the copy of the PM1D editor software to install for those of use that brought Bill Gates boxes to run the software. A PC card adapter loaded with Smart Media with PM1D branding is also distributed so you can save your settings. The format is very loose and you are encouraged follow along on the surface and be very hands on as well as ask whatever questions you need to get grasp the subject. Of all the events of this nature I’ve attended in the last quarter century or so, this is one of the best. Excellent material, excellent presentation, awesome format.
The class population was pretty diverse. Mostly church sound types. A couple of theater house guys and a small contengent from LV. Four of us if I’m not mistaken. Some from as far away as NY and Texas. I can’t help to think it was the free food that brought them this far. There was even a drum tech that has become a sound guy. I was pretty much the only one of “my kind” there, that is long hair rock roadies trying to break into the big time Vegas production show scene though there were a couple of other touring guys that were working with well known acts. A few others (pretty much the churches) had PM1Ds installed, a few of us used them as touring sound guys. Others were there just to learn the surface. The first part of the morning starts with an overview of the systems capability and features. It’s a good soup to nuts presentation about what this particular piece of gear is about. The second portion of the morning touches on the basic operational features. If you’ve been using the surface for a while most of it is pretty basic at this point, though all of us, even the guys that have had them installed for a year or so picked up some tips. Of particular note for me were the use of the shift key and touching various keys to bring the effects or graphics to the encoders and faders. The one bummer, big bummer is that the version 2.0 files are not backwards compatable with version 1.7 surfaces. That particular trainer didn’t have quite the same perspective as I did as to why that’s a bad thing ™ for touring guys. While the V2 will read your 1.7 files, if you make changes on the V2 to the file and save it, the 1.7 will not be able to read it. That means two sets of files, one for each version and having to replicate any changes made on the V2 by hand or on the computer to the 1.7 files. The factory line was that the owners need to upgrade to V2 and I agree, but it’s not practical in all cases and this would impact non owners, such at those that do one offs or festivals with the surface using different pieces with different software versions. I’m somewhat surprised as Yamaha is usually pretty good about that sort of thing.
After a nice catered lunch in an adjacent room (did I mention the free food?) we were to then settle down to a more in depth tour of the software. During lunch we were joined by several folks from the factory from tech support and sales and marketing. I know for a fact they came for the free food. At our table, we were talking about various surfaces and reliability when I remarked that I had locked up a PM5DRH hard a couple months back. In that crowd saying something like that will get you noticed. The gent seated next to me quizzed me a bit about it, saying it’s the first he’s heard of one crashing. I can believe that very few have crashed, but not that none have. Then again, the factory doesn’t hear of all crashes for all types of gear and that particular one seems to be pretty rock solid. But like I say, it’s not IF it breaks or crashes, it’s WHEN. True for all gear.
After lunch we started in with the software portion of the day. It was a good presentation with more little nuggets for me to remember. As we approach the end of the session, I decide to ask more of a marketing/sales question. If there is anybody that can drop a turd in a punch bowl, well, how you doin’? My question was this (paraphrased) “What is the current status of this product with respect to its life cycle”. Translated to roadie that means “when are you going to replace this with a better, cheaper faster version”? The trainers explained that they just released a V2 and that as a practice Yamaha sourced parts that would be available for years. No doubt, others could learn from Yamaha in this regard as the support for end of lifed product is exemplary. I complemented them as such, explaining that I had a long history of the console line beginning with the PM1000. I explained that with the adaptation of surfaces the PM1D, while considering it’s still an nice piece, is the grandfather of surfaces at this point and using v1.7 is showing some chinks in the armor. The V2 software and new pres will help but it won’t be too long before the surface needs an overhaul. I used the example of the Heritage 3k being all the shizzle for the last while, now looking to be upstaged by the PM5D and even in a year the 5D sold almost twice as many units as the 1D has in almost five years. I explained a rental company needs to stock what people want, not necessarily what is older and proven. At about this point marketing got involved in the discussion.
I was told that my question was “moot” because if you needed a surface now for a job, this was suitable and available. I countered that it was anything but moot and for such a significant investment in the neighborhood of US$200k the customers should know what the road map might be. An attempt was made to correct my pricing info, but I explained that for an appropriate config, two surfaces, two engines and all the frames and cards I was quoted nearly US$200k. I was quoting street price though I know the dealer price and I don’t think they would have appreciated me sharing that with a room full of end users. At that point it was brought up that I wasn’t comparing apples to apples as that was for two surfaces. Yes, but my point is that we buy and deploy console sets in pairs. Even then a used PM1D from Hi-Tech is about US$125k for a single 96×48 config. I was then a bit more direct and asked if there was a replacement or upgrade product in the pipeline (you know there is) and at what point would it be introduced. I was told that I would not be given any advance product info and that they are constantly working to develop improvements in existing product and create new product. Of course they are, that’s why they have the advantage they have. At that point I specifically stated that with the introduction of the interface on the M7CL (they have one in the room, more on the next post after I get a chance to drive it a bit more) I thought that the Centralogic interface was a precursor to what the next gen PM1D interface might be. I couldn’t get anyone from the factory to comment on or off the record.
At that point we’d steered well away from the training and it was suggested that we continue this discussion over drinks in the bar. I don’t want to give the impression that this was advisarial. It was spirited for sure but a good discussion all in all. Like Aaron Brown, not so much like Jerry Springer. I don’t agree with their position but as I was a guest in their house I didn’t want to bust balls too much. If nothing else it was entertaining and perhaps informative for the rest of the class. I was approached by a couple of people in the class as well as a staff person saying that it was a good question and the discussion was insightful. I thought it was a good question and something that Yamaha should be addressing head on, instead of dancing around. Granted, these were rank and file troops without the authority to issue definitive statements on the issue but the Yami brass need to know that by keep us in the dark, they aren’t doing themselves or the users/dealers/customers any favors. King of the market status can be fleeting. Just ask GM.
We ended the day with an excercise that I consider to be very appropriate to configuring and using the surface in a real world environment. We used 24 tracks from a well known act to configure and operate the surface using a pre determined config. We were to set the surface, from scratch to mix these tracks, set up front fills and delay stack sends and mons for the act. It pretty much gives you a chance to set up several different configs as how the surface would be used at a gig. There are ear mixes, house mixes, wedge mixes, thumper/sub mon mixes, dynamics processing and effects use. They’ve really done a good job on the excercise and left the lab open for more than four hours after the presentations. If you operate or may soon operate a PM1D you should attend this workshop.
If nothing else for the free food.
December 9th, 2005 at 1:03 am
Good read, I need to attend one if I can ever find the time..
December 9th, 2005 at 8:42 am
It’s worth the trip, if only for the free food.
December 9th, 2005 at 4:36 pm
Haha, I didn’t take any pictures. ( I did the 6th and 7th sessions) One can ASSume you’re not sticking around for the 5D and DigiMix stuff next week?
I almost stopped in today to try to get my powerbook to run 1D manager with an even older version of VirtualPC. Apparently the newer versions don’t like the Yamaha MIDI driver much. My mac had no problem whatsoever with the 5D they had there using the native mac software.
One thing you might have missed, was Will, an antendee from the first 1D session got wireless tablet PC control of the 5D and M7 working flawlessly, but was unable to make it happen with the 1D. He just used a tablet PC with a wireless access point to a USB server (ubox was the brand) and that to the console. After assigning the IP address of the USB server in the driver software on the tablet, away he went. It was even easier with the M7 as all he had to do was plug in the access point. He failed to get the 1D to work with it at any point, even with trying a serial server instead of the usb server. He said he’s never tried it on a gig yet, but plans to tomorrow and would let me know how it goes.
You in town for long? give me a call at 714.356.0168 if you’d like to meet for a drink or bite to eat.
-Mike
December 9th, 2005 at 4:45 pm
One thing I just remembered to add, ( I should probably just go blog the whole experience myself) was that I felt at times as if I was still being given a sales pitch for the console instead of just learning how the thing works. Especially with Andy’s pitch in the morning.
I think it really comes down the the cultural paradigms at work. The attitude that they threw off to me seemed like a “well we built it and there’s nothing else like it, so use it and like it or else” especially in regards to user interface questions. There also seemed to be a pride issue when it comes to answering questions about the product. When they were explaining the Chan move feature of the V2, I asked (expecting an obvious answer) if it worked both ways, higher to lower and lower to higher. That puzzled the trainers for about 10 minutes while I mentioned to my classmates that we could probably have walked up to the V2 in front and have tried it by now. There was at least one or two other questions about hte V2 that were asked that could have been answered in under a minute by trying them on the console, but they always deffered to the manual.
One of my other pet peeves of the 1D and especially the 5D is why the channels have On buttons and the DCAs have Mute buttons? Isn’t that just asking for some confusion? I mean after 2 seconds at the desk one gets it and moves on, but I still find that kind of interface issue almost inexcusable. But not as inexcusable as the lack of user define keys on the M7.
-Mikey P
December 9th, 2005 at 9:20 pm
Bummer I missed you Mike. Would have loved to hook up. I shoulda thought about it prior to going.
On the sales pitch thing, it’s hard to not do that, particularly when the content of the first session is basically the feature set. I like Andy and Jose on a personal level and thought they did well, considering it was one of the first they have done. It shows at times but doing that sort of thing isn’t easy and I’m sure after a while it will tighten up with respect to knowing the answers to the questions for the stuff with which they aren’t familiar. These kinds of things really are sales pitches to an extent as they aren’t charging us and feeding and swaging us as well. They hope we come with a good impression and tell others though I don’t know that they expected us to blog it. I specifically told Andy that I was blogging it, as well as blog about surfaces in general and they should be reading it and the LAB. I’m going to finish of the post in the second day though probably over the weekend. There is a semi regular meeting in a few hours of the “Drinking club with an audio problem” which is a social gathering that reads like a Who’s Who of Vegas sound folk.
You should blog your experience and come back here and plug a link to it. Hell, plug a link to it anyway I take your feed but I don’t know how many folks take any pro audio feeds.
Good point about the difference in the button states, hadn’t thought about that before. As for the user define on the M7, it’s pretty much a starter console and while I think that would be a great feature (especially when church volunteers run them) I think at that price point it’s starting to push the envelope but having some in software might be an easy fix.
Dave
December 10th, 2005 at 2:06 pm
I noticed your comment about PM5Ds never crashing. I was roadie at a charity ball in a big London hotel earlier this year where the FOH guy had spent an hour or so programming the PM5D for a 20-piece big band and the celebs were just turning up for the sound check, when he hit enter (not sure what he was trying to do) and the whole desk reset. I’ve never seen that much jaw-tension in a man with that many tatoos before! As my software colleagues would no doubt say, “that’s not a bug, it’s a feature.” I think he unplugged (or at least hid) the qwerty keyboard for the rest of the gig. Incidentally, the sound was fine on the night, but the video crew (for whom all had been golden in rehearsals) had a catastrophic failure. Bob
December 10th, 2005 at 2:59 pm
I have lost hours of work on more than one occasion. I have to keep repeating to myself “save early and save often”. It is easy to get so involved in what you are doing that you forget to save. It is also easy if you are not paying attention to make a mistake that causes you to lose that precious work. Any console as powerful and flexible as today’s are is going to offer you the opportunity to make a fool of yourself with a case of OE. There’s nothing like that fear sweat when you look down and realize you just sent all your hard work to limbo.
Mac
December 10th, 2005 at 5:22 pm
It may not have been clear Bob but my comment was regarding how Yamaha interpreted the crashes. I’ve crashed them, a buddy of mine is in town tonight using a PM5D on a big pop gig and he’s crashed his in the same way. (and we both hate that encoder artifact issue) it is indeed possible to lock them and people have. My point is that the tech support person with which I was speaking with was downplaying the issue, though based on what he was asking me it sounded like he’d heard that sort of thing happening.
Dave
December 14th, 2005 at 12:32 pm
In addition to out & out belly up crashes with 5Ds it is possible to get just plain bad behavior software problems as well that are if anything even more insidious. I was doing a multi day show with a 5d, 01V & DM1000 all linked to two stages & a video truck just pulling my hair out over constant hum & buzz issues when the BE asked me why the EQ was automated. When I looked at the display one of the mid bands had risen to full boost at a Q of one. When I went to another channel and went to it’s EQ screen a mid band did the same self rising bit. It took me about five channels to decide that this was a crash of some sort and to restart the console. Luckily this was noticed early on in the day and the settings had been saved to the card the night before.
As to the mutes on the VCAs versus on/off switches on channels thats a very obvious engineer in the EE sense versus engineer in the fader jockey sense. VCAs don’t turn ‘off’ in the manner of an audio channel and it seems like a not bad conceptual difference for the user to work with.
December 28th, 2005 at 1:16 pm
Riley,
You are right about the conceptual difference, which isn’t much of a difference on a 1D but on a 5D once you start putting mix masters and regular channels in the fader groups it can be a big issue suddenly. I can’t count the times I’ve watched engineers stumble over this one.
Also, the blink DCA assign lights with DCA mute should be on by default in the console. While it might not be an issue with analog consoles because the VCAs can’t be hiddne, with the 5D they can, and I’ve seen this trip up many experienced engineers when pulling up mix masters of fader groups and looking at those and seeing nothing muted (’cause the mute buttons are worthless and misleading in this mode!!) go on to stumble around for a minute or two trying to figure out what’s wrong.
Just a few more random gripes…
-Mikey P